Help centre

Hiring

Postings, your careers page, the pipeline, and converting a hire.

Publishing a role

  1. 1Recruitment → Postings → New posting. Write the role, pick a department and a location, and set the employment type.
  2. 2Publish makes it live on your careers page. The URL freezes at that moment — once it has been shared, changing the title must not break every link to it.
  3. 3Copy link gives you the public URL to share. View on careers site shows what an applicant sees.
  4. 4A closed role returns the same not-found page as one that never existed, so nobody can probe which roles you pulled.

The pipeline

  1. 1Recruitment → Pipeline shows six stages. Drag a candidate between them, or use the stage selector if you prefer the keyboard.
  2. 2Open a candidate for their résumé, their timeline, and a notes composer.
  3. 3Rejecting requires a reason. Candidates are never deleted — a person applied, and that does not stop being true.

Hiring someone

  1. 1Hired cannot be reached by dragging. It goes through the conversion wizard, because being marked hired without an employee record means somebody is hired and nobody is on the payroll.
  2. 2The wizard creates the employee, copies their résumé into their documents as HR-only, links the candidate to the record, and starts the onboarding checklist with dates relative to their start date.

Does this not match what you see on screen? That's a bug in the guide — tell us and we'll fix it.