Help centre

Attendance and shifts

Clocking in, lateness policy, timesheets, and overtime claims.

Attendance records instants, not dates. The day an entry belongs to is worked out in the employee's own timezone when it is read, so a late shift in one office and the same moment read from another are the same entry on the correct local day.

Setting the policy

  1. 1Settings → Attendance. The organisation default applies to everyone; a location can override it.
  2. 2Set the start and end times, the working days, and the grace period.
  3. 3The editor shows you what the numbers mean in words — with a 09:00 start and ten minutes of grace, it will tell you that 09:10 is within grace and 09:11 is late.
  4. 4Show people their own timekeeping controls whether employees see their own lateness. With it off, lateness is still recorded and still visible to managers and HR.

Overtime

  1. 1Overtime is claimed by the person who worked it, after clocking out past the scheduled end.
  2. 2Claims older than the claim window cannot be made — nobody can verify them, and payroll for that period has closed.
  3. 3A manager approves the claim, and can approve fewer minutes than were claimed.
  4. 4Only approved minutes reach payroll. A submitted-but-unapproved timesheet is not overtime.

Anomalies — a missing clock-out, for instance — are surfaced for a human rather than corrected automatically. Guessing an end time would invent hours nobody worked.

Does this not match what you see on screen? That's a bug in the guide — tell us and we'll fix it.